✔️Customization
A wide array of gift ideas for any occasion
✔️Variety
Wide range of customization options to make it one-and-only
✔️Free Shipping Over £49
Free shipping on all orders over £49 in the store.
✔️Quality Assurance
Our Guarantee: We choose the best raw materials for each piece of jewelry, to make sure you receive the perfect product.
✔️90-Day Money-Back Guarantee
If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue a replacement or refund.
✔️100% Secure Payment
Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.
Frequently Asked Questions
Why didn't I receive the email❓
Your email may be in your junk. If you do not receive the email after placing the order, please check the junk in your mailbox.
How long will my order take to be dispatched❓
2-8 business days. Some items are custom, however, and may take slightly longer during the holidays.
How long will my order take to arrive❓
Usually, shipping time takes 7~12 working days to arrive after dispatch. During rush days, please estimate extra 5 business days more than usual.
When will my package arrive❓
As soon as the package has been sent, you will receive a shipping confirmation from us by email. There you will also find one or more tracking numbers that you can use to track the current status of your package. There is also the time at which the parcel is expected to be delivered. If the parcel delivery service does not find you at home, you can use the tracking function to see whether the parcel has been handed into a neighbor or a branch, for example.
What are your return conditions❓
We support 90-day returns without reason, freight must be paid by the buyer.
Please note that custom items cannot be returned or refunded unless they arrive damaged or defective. Custom items are made specifically to your specifications and cannot be resold.
Why did My payment fail❓
Credit card payments fail for the following reasons: insufficient funds; purchase not authorized by the card owner; incorrect account/billing details; or expired credit card. If none of these issues apply, please contact customer service with your order number, name, and email address and we will email your invoice to assist in processing your order.
What payment methods are available on your website❓
We accept all major credit cards and payments made through PayPal.
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